If the ROI of your previous employee training courses is not so great, then the first thing you need to check is whether the course is customized or not. Due to the digital boom and abundance of information available, it’s hard to engage the learners with generalized content. If they get what is available on the internet, then why should they engage with your course? So, organizations need to ensure that they create customized training programs to engage their learners.

Customization doesn’t mean that you need to create a different program for every employee, but the training should be relevant to end goals and the learners need to be provided with a variety of learning options. Making necessary changes to the course when it’s required will also come under customization. But why do you need to customize your courses? To find out, keep reading the article.

1)Caters to every employee:

When you offer a generalized learning program, some employees feel left out as they couldn’t find it engaging. If they fall behind, it makes them feel underconfident to just even try to learn. With no support, they may feel insecure and seek help. This would lead to anxiety making them feel that they are missing out on something important. But with customized training, every employee can involve and reap the maximum benefits out of it. The ROI of the training would also increase if it caters to everyone.

2)Better accessibility:

Some people like to learn from live lectures, some prefer recorded videos, and some prefer a mix of both, which is blended learning. Organizations need to provide different options to the employees that help them learn according to their abilities. These days, with learning management systems like Cloud Academy, you can offer a variety of learning options like instructor-led, self-paced, and blended learning. With these options, learning becomes more flexible and accessible at the same time. 

As the L&D department, you must also ensure you cater to people with learning disabilities. You may need to add image descriptions or subtitles so that they can also benefit from the training program.

3)Higher engagement:

Engaging the learners in training is one of the difficult tasks for corporate companies. If you offer the training the way your learners want, they feel valued. There are ISO 9001 training courses available online that one can use. The moment the employees feel that the organization prioritizes them, they put in their best efforts to engage in learning. They can choose their learning path based on their preferences. Because they get what they want, they are more likely to be engaged with the course and produce better results. 

4)Higher knowledge retention:

If you offer a training program keeping your business objectives and employee’s preferences in mind, it will be useful for everyone. Employees can learn and retain knowledge because the course content is more relevant and they find the learning paths to be specific to them. Once they start enjoying attending lectures and learning on their own, they tend to retain the knowledge easily.

5)Better job satisfaction:

Most of the employees don’t have the skills to perform well at the job as they need training consistently to keep up with rapid advancements in technology. But no one dares to ask their employers fearing that it may come across as competency. So, if organizations offer courses that are relevant and help to develop the skills of the employees, then employees perform well at their job and are more satisfied as well.


To wrap up, customization is very important in employee training as it caters to everyone improving the ROI. Customization helps both the organization and the employees, making it a win-win situation. We hope this article helps you to know about the importance of customized training programs.