Most of the time, you are going to let your team work independently and manage their own workloads. Yes, you will set goals and discuss projects. But, each employee has their responsibilities and duties.
Yet, there is one thing that you are in charge of as the boss. You need to make sure that every employee has the assistance they need and the means for good communication. In a team, communication is key to success as it allows the exchange of ideas, sharing of knowledge and better morale in the office. So, you have to ensure that employees are able to communicate effectively. Here are some ways that modern employees like to communicate with their team.
Something to realize is that emails are no longer preferred when it comes to modern employees. They are easily lost, communication is poor, and generally, they are formal and disliked. Instead, it has been found that most employees prefer instant messaging apps and software during working hours. They are able to respond quickly to messages and keep up with what everybody is working on.
Therefore, this is something that you should take into consideration if you are still working with emails. Staff prefer to instant message, and this is something that could boost productivity and morale in the office.
Left to Own Devices
Believe it or not, there are actually some employees that work very well independently and this is when they do their best work. So, when this is the case, you should know that some prefer to be left to their own devices. If this is the best situation, you just have to ensure that those employees still have the resources they need. In particular, you can benefit from having a knowledge management system in place. This will allow employees to access the tools and information they need to do their best work.
Indeed, knowledge management systems are becoming popular and are a good way to still keep the realms of communication open. Staff are able to share their knowledge this way instead of speaking directly. For knowledge management system examples and help with inquiries, check out Clear People. They have an experienced and helpful team that can discuss having this system in place for your employees.
For any employees that are working from home, video calls are very handy. Indeed, a number of employees will like to have video calls during the working day. It is a quick and easy way to communicate, rather than waiting on someone to message back. Therefore, video calls should be part of a communication strategy if you are allowing flexible working arrangements with your employees.
Just make sure that people know when video calls are going to come through. This allows everybody to be at their desks and ready to take the call. Spontaneous ones are not something that is appreciated. You have to give your staff some freedom when they are operating remotely.
Regular Face-to-Face Group Meetings
On a day-to-day basis, most employees like to communicate via instant messaging. They can quickly say what they want to say, and things do not have to be complicated. But there are some things that you just cannot type out in a message. For important projects and important topics, employees like to meet face-to-face and have group discussions.
Again, there is a time and a place for audio calls and videos. Not everything is communicated well this way. So, studies have shown that employees still want some face-to-face meetings. This allows them to get their points across and make sure they can communicate well with a group of people.
Individual One-to-One Meetings
There are some employees that feel more comfortable in a group setting. They are confident and feel like they are free to air their opinions, and they will be listened to. But, there are some employees that do not always want to interact in a group setting. They might be overshadowed by louder employees and not feel like they are included in the discussions or meetings. In this case, these employees prefer to communicate in individual one-to-one settings.
Indeed, you want to be able to accommodate all of your staff. This way, they are able to communicate their ideas, opinions and needs. Therefore, for quieter employees, it will be beneficial to have individual one-to-one meetings. This way, you can discuss matters with them freely, and they can be in a comfortable environment to talk and share opinions.