Disney Plus error codes will sometimes stop Disney loading magic. However, it doesn’t have to be that way. As you can see in all of the current Disney Plus mini-breaks, you are informed in many ways that something is wrong. Error codes 42 and 76 are generally widespread during periods of activity and this can be frustrating. However, we’re here to help you get through the minefield of all Disney Plus bugs and out-of-service messages to help you get back to streaming many of the House of Mouse’s greatest and greatest classics.
Below, we will discuss not only all the relevant error codes and how to fix them, but also resources to help you if there is no official workaround.
What to do if you are unable to sign in to Disney Plus
You can even see their Help Center and look for the error code or email them DisneyPlusHelp@Disney.com. If all else fails, call Customer Service (US only): 888-905-7888.
While we’ll try our best to offer you some code bug fixes as per anecdotal evidence, there is no 100% success rate. Contacting Disney directly will almost always be the most appropriate plan of action.
Can’t connect to Disney Plus: Why isn’t Disney Plus working?
Since thousands of people want to join Disney Plus at the same time, chances are you will make a few mistakes. If you get the “Unable to connect” message, followed by a program that says “There seems to be a problem connecting to this Disney + Support”, then the servers are having initial problems. This sometimes happens during peak times, especially with a brand new twine release on the market.
You need to log out, close the program, and then log in. Additionally, check your online / router settings if that’s a problem, and even try unique devices like mobile and consoles if possible. After all, if you’re in a region that doesn’t have Disney Plus right now and use a VPN – that could be causing a flood of error messages. This is a big no, no.
If all else fails, be sure to contact your Disney Plus Assist Twitter account as it may be able to let you know if there are any issues or proposed maintenance in the store. The Disney Plus Help Center, as mentioned above, is another fantastic resource.
“We Could Not Complete Payment” Alternative: The best way to solve problems with your Disney Plus credit card
Whether you’re thinking of subscribing to Disney Plus or starting to subscribe, you’ll find situations where you’ll try to cover it, or rather you’ll get the error message: “We couldn’t complete your payment request with all the credit card details you provided. Please re-evaluate your credit card details or use a different type of payment “
Disney suggests that your postcode / zip code is properly assessed; the security code on the back of the card will be entered correctly; the billing address matches your home address (if applicable), and if the expiry date is the same as on the card.
Disney Plus 4 error code.
This includes assessing your payment information, especially if a new payment is about to start. You used a card that died or one that doesn’t come from a region where Disney Plus is now available. It’s simple: you have been logged out and want to log in.
Oops! If you are getting the Disney Plus 11 error code it is a very simple case where you are currently seeing Disney Plus in a region that cannot access it. Rude. Even if you are a US citizen and bought it in America, even if you are going on vacation to a state that does not exist, you will not be able to use Disney Plus.
The Disney Plus 13 error code is one of the easiest to fix. You will find this message after reaching the limit on the hardware that can be used with one account. Consequently, if you have four devices connected to Disney Plus and are trying to log into the fifth, you will have to log in from several of them. Piece of cake.
Based on who’s asking, error code 22 is a fantastic thing or something. The very concept stems from Kid Mode blocking out anything that might be considered inappropriate for a younger audience. If your kids are complaining, you can turn them down. When it’s just you, you’ll want to go to Preferences and turn Kid Mode off.
What’s your Wi-Fi connection? Error code 24 generally only occurs when the broadband link or signal speed drops. Consider restarting your router and contact your Internet Service Provider if you still have any additional problems.
“We are sorry but we are unable to play the video you requested. If
The problem persists, please see the Disney + Help Center (error code 29) “
This one is really related to potential network or server problems. Assess if your connection speed is initially sufficient before assessing online whether Disney Plus has gone offline, even if it is rare.
Error code 31 will let you know that the program is having difficulty checking your location. Make sure you are not using a VPN and make sure you are connected to a personal network. Make sure you turn on place settings, also if you’re using an iPhone or even an iPad.
Error code 39 reads: “This usually means that the movie you are trying to watch cannot be watched at this time. This could be an Access Rights issue or an alternate Disney + issue “
However, this one essentially revolves around streaming Disney Plus via the Xbox One program. First, make sure you are not currently using a computer, cell phone, or any other device while using the Xbox One program. If that still doesn’t work – try changing the HDMI jack on your TV to the Xbox console. This is a minor change, but it might fix error code 39.
“Sorry, but we can’t play the video you asked for,” that’s quite annoying news, right?
Error 41 occurs when the machine appears to be overloaded due to some increase in traffic. It’s worth keeping an eye on large programs dropping down because of this – if everyone is searching for one program at a time, the anxiety level may get too high and you may see this error. Think of it as the kick off day and the servers have run out of power – patience is required and above all anything else.
“Check that you’re still online and try again (error code 42)” is exactly what you’ll see when you encounter some of the most common Disney Plus error codes.
If restarting your router / trying to wired connection to the device doesn’t work, you’ll have to go directly to Disney Plus support staff (check out a few ways to call them) as this is one of the few Disney Plus error codes with no permanent fix.
You’re likely to see error code 43 on Disney Plus if you’re trying to watch a movie or show that was on your watchlist and has been removed. Every now and then the program doesn’t update your watchlists when articles expire, so just be careful about that.
Another brand new that came out, Disney Plus error code 73 allegedly has something to do with your IP address. Disney suggests not having a VPN if you use one. If not, make sure your location settings are turned on in your device’s Preferences page.
Error code 76 only states: “We are currently dealing with a slow internet connection speed”
Disney Plus error code 76 is similar to 41 as it is related to the number of visitors and possible server overload. Basic tweaks sometimes work best: uninstall the program and reinstall it; log out and back in, then restart the router. But again, it’s worth just calling Disney or even waiting a little longer for the support to resolve itself. You cannot do anything on your part.
Many message boards and Twitter threads have also noticed error code 83. It appears to be due to using Disney Plus on a mobile phone or using cellular data such as a hotspot, news program, or a Roku device. Connect to your home Wi-Fi and try another compatible device to see if it works better.
However, Error 83 is undoubtedly the most widespread and annoying. There is no known cure for composing, so your best bet is to contact Disney
“Sorry; this account has been blocked” seems quite scary. Hopefully you can easily fix it.
This particular Disney Plus error code requires you to go directly to customer support. This is because your account has been blocked – it may have been hacked, but hopefully not – and you’ll want to reactivate it. If you haven’t already, now might be a fantastic time to change your own Disney Plus password. In case.
No error code
Well, it might not be useful. If you get an “Ano Error Code” message, try restarting the program until A) you get a more useful error code amount or B) it shuts down by itself. Again, consider logging out and back in.