The pandemic has changed the fabric of life! And as it persists all through the United States, it is creating a strain on many doctors, essential workers, and hospital systems vital to the response. Yet, even amidst all severities, the healthcare industry has started to adapt to changes and learn important lessons. 

Insights by Benjamin Gordon Palm Beach

The healthcare industry is passing through a massive transformation. However, a few instances suggest that our healthcare industry can emerge much stronger because of this challenging phase. 

The automation advantages 

In terms of operations, healthcare companies have adopted automation technologies that will enable them to fine-tune the cost curve and account for less volume. By embracing automation, healthcare facilities can minimize their administrative cost structure and menial labor. Since hospitals need to search for ways to enhance their efficacy, automation technologies are in a hyperdrive. Healthcare companies are looking at three types of automation. 

  • Embedded automation – Such tools are usually possessed by healthcare companies, but most aren’t aware of their existence. They also don’t know how to optimize these tools. The embedded automation tools will assist the patients to monitor themselves through wearable equipment. 
  • Robotic process automation – It has been the latest buzzword for a while. However, it’s challenging to execute. This automation can streamline processes like billing, claims, and scheduling. 
  • Automation as a Service – It provides several scopes as the tools allow healthcare companies to collate data centrally. It also enables to process, execute workloads and make use of broader data sets for precision. For example, it can help to collect information from a patient’s wearables. Hence, physicians get alerts naturally about the patients, and they don’t have to recheck them. 
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Fresh and advanced technologies

Akin to other industry verticals, even the healthcare industry gets compelled to opt-in for new technologies. However, the lag in adopting new tools resulted from the challenges in reimbursements from the protocols. However, since some online solutions, like telehealth, are gaining prominence and reimbursed by the payers, the healthcare industry can move quickly. 

As the healthcare industry and companies say yes to telehealth services, their focus will shift from the physical facilities to a primary service space approach. And with the concept of telemedicine, healthcare companies and providers can connect with the patients beyond the brick-and-mortar clinics and hospitals. According to many healthcare executives, it’s a capability that can bring a shift in the business model. 

That is not all! According to Benjamin Gordon Palm Beach, healthcare companies should also take an interest in the emerging online healthcare market. However, the healthcare companies need to bear in mind that quickly moving to online health services can also leave the less technology-savvy and elderly patients behind. Moreover, it is yet to be determined which patients will use digital health offerings faster than others. However, there is a distinct indication that Generation Y and millennials are the ones who are adopting this trend more quickly than others.  

These are the two ways the healthcare industry can become much more able and robust than before during the pandemic phase and beyond. 

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